TERMS OF SERVICE
Last updated March 01, 2025

1. ACCEPTANCE OF THESE TERMS
By accessing or using the services offered at https://www.cutlet.io (the “Site”) or any related mobile or web applications (collectively, the “Services”), you agree to be bound by these Terms of Service (“Terms”) entered into between you and Cutlet Technologies, Inc., a Delaware corporation (“Cutlet,” “we,” “us,” or “our”). If you do not accept every provision of these Terms, you must not use the Services. Supplemental terms or service-specific policies may apply and, once accepted by you, become part of these Terms.
2. ELIGIBILITY
The Services are intended solely for persons who are at least eighteen (18) years old. By using the Services, you represent and warrant that you are 18 or older and have full legal capacity to enter into these Terms. You may not use the Services if you are located in a jurisdiction where access is prohibited by law.
3. ACCOUNT REGISTRATION & SECURITY
To access certain features you must create an account. You agree to:
  • Provide accurate, current, and complete information during registration and keep it updated;
  • Maintain the confidentiality of your login credentials and restrict access to your account and devices; and
  • Notify us immediately at support@cutlet.io of any unauthorized use or security breach.
You are fully responsible for all activities that occur under your account, whether or not authorized by you.
4. SERVICES WE PROVIDE
Cutlet offers cloud-based business-management software tailored to personal and private chefs, including tools to create proposals, manage clients and events, track expenses and recipes, and process payments through third-party processors such as Stripe (the “Platform”). Any new features added to the Platform are subject to these Terms.
5. FEES AND PAYMENT
5.1 Subscription Fees. Access to the Platform requires a paid monthly SaaS subscription. Current pricing and plan details are displayed on the Site and are incorporated into these Terms by reference. 5.2 Transaction Fees. In addition to subscription fees, we impose a service charge (currently 3 % of the gross amount) on all payments processed for you via Stripe. 5.3 Billing & Taxes. All fees are billed in U.S. dollars and are exclusive of applicable taxes, which you agree to pay. 5.4 No Refunds. Subscriptions are non-refundable. You may cancel at any time, but service will remain active until the end of the paid term and no prorated refunds will be issued.
6. USER CONTENT
6.1 Definition.User Content” means any data, text, images, recipes, menus, photos, comments, or other materials that you upload, post, or otherwise transmit via the Platform. 6.2 Ownership. As between you and Cutlet, you retain all rights to your User Content. 6.3 License to Cutlet. By submitting User Content, you grant Cutlet a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, and otherwise use such content solely to operate, improve, and promote the Services. 6.4 Your Responsibilities. You represent that you have all rights necessary to grant the foregoing license and that your User Content …
6.4 Your Responsibilities — You, not Cutlet, are solely responsible for all User Content you submit and for ensuring that:
  • It is accurate, lawful, and does not infringe any third-party rights (including privacy, publicity, copyright, trademark, or trade-secret rights);
  • It does not contain viruses, malware, or other harmful code; and
  • Its collection and processing comply with all applicable data-protection laws.
6.5 Prohibited Content. You must not upload or transmit any User Content that:
  • Is defamatory, obscene, pornographic, or otherwise objectionable;
  • Promotes discrimination, hatred, or violence;
  • Depicts or encourages illegal activities; or
  • Violates any applicable law, regulation, or third-party policy (including Stripe’s or Google’s service terms).
We reserve the right (but have no obligation) to remove or disable access to any User Content for any reason at our sole discretion.
7. CUTLET INTELLECTUAL PROPERTY
Except for User Content, all software, code, text, graphics, logos, and other materials comprising the Platform (“Cutlet Materials”) are owned by or licensed to Cutlet and are protected by U.S. and international IP laws. Cutlet grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Cutlet Materials solely to utilize the Services as permitted by these Terms. No other rights are granted.
8. THIRD-PARTY SERVICES
The Platform integrates with third-party services such as Stripe (payment processing), Google (single-sign-on), and hosting provider Vercel. Your use of those services is subject to their separate terms and policies. Cutlet is not responsible for third-party services and disclaims all liability arising from your use of them.
9. CANCELLATION AND TERMINATION
9.1 Cancellation. You may cancel your subscription at any time via your account settings. Service will remain active until the end of the then-current paid term; no prorated refunds are provided. 9.2 We May Suspend or Terminate. We may suspend or terminate your access immediately if (a) you violate these Terms; (b) non-payment occurs; or (c) we are required to do so by law. Upon termination, your right to use the Services ceases, but sections that by their nature should survive (e.g., Intellectual Property, Disclaimers, Limitation of Liability, Indemnity, and Governing Law) will survive.
10. DISCLAIMERS
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, CUTLET DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. We do not warrant that the Services will be uninterrupted, error-free, or secure, or that User Content will not be lost or corrupted.
11. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, CUTLET, ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, SUPPLIERS, OR LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING LOST PROFITS, DATA, GOODWILL, OR BUSINESS INTERRUPTION) ARISING OUT OF OR RELATING TO THESE TERMS OR THE USE OF OR INABILITY TO USE THE SERVICES, EVEN IF CUTLET HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL CUTLET’S TOTAL LIABILITY EXCEED THE GREATER OF (a) ONE HUNDRED U.S. DOLLARS (US$100) OR (b) THE AMOUNTS PAID BY YOU TO CUTLET IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
12. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Cutlet and its affiliates, officers, directors, and employees from and against any claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from:
  • Your access to or use of the Services;
  • Your User Content;
  • Your breach of any provision of these Terms; or
  • Your violation of any law or the rights of a third party.

13. GOVERNING LAW
These Terms and any dispute arising hereunder shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict-of-law principles.

14. DISPUTE RESOLUTION AND ARBITRATION
14.1 Informal Resolution. Before filing a claim against Cutlet, you agree to attempt to resolve the dispute informally by emailing support@cutlet.io. Most disputes are resolved this way.

14.2 Binding Arbitration. If we cannot resolve a dispute within thirty (30) days, any claim arising out of or relating to these Terms or the Services shall be finally settled by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.
  • The arbitration will be conducted in Wilmington, Delaware, USA or, at your election, remotely by videoconference.
  • The language of the arbitration shall be English.
  • The arbitrator’s decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction.
14.3 Class-Action & Jury Waiver. YOU AND CUTLET AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. YOU FURTHER WAIVE THE RIGHT TO A JURY TRIAL. 14.4 Small-Claims Option. Either party may choose to pursue a claim in small-claims court in Kent County, Delaware, if the claim qualifies and proceeds on an individual basis.
15. CHANGES TO THE SERVICES OR TERMS
15.1 Service Modifications. Cutlet may add, modify, or discontinue features of the Services at any time. If a change materially reduces core functionality for which you have pre-paid, you may terminate your subscription within thirty (30) days of notice for a pro-rated refund of unused fees.

15.2 Updates to Terms. We may revise these Terms from time to time. We will post the updated Terms and indicate the “Last Updated” date. Material changes will be notified via email or in-app notice. Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms.
16. EXPORT COMPLIANCE
You agree to comply with all U.S. export-control and economic-sanction laws that apply to your use of the Services. You represent that you are not located in, or a resident of, any country embargoed by the United States and are not on any U.S. government restricted-party list. You will not export, re-export, or transfer any part of the Services or related technical data in violation of applicable laws.
17. MISCELLANEOUS
17.1 Assignment. You may not assign or transfer these Terms without Cutlet’s prior written consent. Cutlet may assign these Terms without restriction.

17.2 Severability. If any provision is held invalid or unenforceable, the remaining provisions will remain in full force and effect.

17.3 Force Majeure. Cutlet is not liable for any delay or failure to perform resulting from causes beyond its reasonable control, including acts of God, labor disputes, internet outages, or governmental actions.

17.4 Notices. Official notices must be delivered by email to support@cutlet.io and, for notices to you, to the email associated with your account.
18. ENTIRE AGREEMENT
These Terms, together with our Privacy Notice and any order forms or Subscription Plans you accept, constitute the entire agreement between you and Cutlet concerning the Services, and supersede all prior agreements, proposals, or representations, written or oral.

19. DEFINITIONS
For clarity, these capitalized terms shall have the meanings below:
  • “Affiliate” means any entity that directly or indirectly controls, is controlled by, or is under common control with a party.
  • “Content” means any text, images, files, or data uploaded to, stored in, or generated via the Services.
  • “Subscription Plan” means the paid plan you select (monthly or annual) that specifies Fees and feature limits.
  • “Stripe Processor Fees” means the transaction fees charged by Stripe to process payments initiated through the Services.
  • “User” means you and anyone you invite or permit to access your Cutlet workspace.
  • “You” or “Customer” means the individual or legal entity entering into these Terms.

20. INTERPRETATION
Headings are for convenience only and will not affect interpretation. The words “including,” “such as,” and similar terms are illustrative and not limiting. References to “days” mean calendar days unless stated otherwise.
21. SURVIVAL
The following Sections will survive any termination or expiration of these Terms: 5 (Intellectual Property), 8 (Fees & Payment), 9 (Confidentiality), 10 (Privacy & Security), 12 (Indemnification), 13 (Limitation of Liability), 14 (Dispute Resolution), and 17-21.
22. US GOVERNMENT USE
The Services and related documentation are “commercial products” and “commercial computer software” as those terms are used in FAR 2.101 and DFARS 252.227-7014. All U.S. Government users acquire the Services only with those rights set forth in this Agreement.
23. CONTACT INFORMATION
Questions about these Terms? Need support? Email us at  support@cutlet.io or write to:
Cutlet Technologies, Inc.
8 The Green #21772
Dover, DE 19901 USA

We value your feedback. Any comments or suggestions you provide may be used by Cutlet without obligation or restriction.
24. LAST UPDATED
These Terms were last revised on 01 March 2025.